Hospitality Resources: Books - eBooks
Reference Tools
- Investopedia Online DictionaryExplanations of key terms and phrases used in the business and investment world
- Employee relations glossaryFrom the U.S. Department of Personnel Management (OPM)
Contemporary Biographies in Hospitality and Tourism by
This resource allows the reader to learn about the pioneers in the service industries, these stars can serve as important mentors to job seekers in this expanding field.
Call Number: TX 910.3 .C668 2014ISBN: 9781619254817Publication Date: 2014-07-30
Off Campus access username and password can be found in Blackboard on the
Institution Page. Students: look for Student Tools to Stay Connected at Atlantic Cape. Faculty: look for Key information about Libraries and Tutoring. Or you can contact the library for username and password.
International Encyclopedia of Hospitality Management by
Covers relevant issues in the field of hospitality management from both a sectoral level including lodging, restaurants, clubs, time-share, and conventions, as well as a functional one including accounting and finance, marketing, human resources, information technology, and facilities management.
Call Number: eBookISBN: 9780750659963Publication Date: 2005-04-18
Hospitality Employee Management and Supervision by
In many hospitality establishments, the manager or supervisor is the human resources department, expected to make all hiring and training decisions, often with little training or background to do so successfully. Hospitality Employee Management and Supervision: A Practical Approach is a practical, applications-based guide that takes each of three important steps (hiring, training, retaining) and breaks each of them down into their simplest elements. Relying on the pertinent employment laws, while providing real-world application and easy to understand guidelines, Hospitality Employee Management and Supervision: A Practical Approach is comprehensive without getting bogged down in management theory.
Call Number: eBookISBN: 9780470074275Publication Date: 2007-03-31
There are a number of reference ebooks in the Credo Reference database for business, hospitality, tourism, operations management, marketing and human resources.
A keyword map with related search terms is presented on the search results page.That page will have drop down selections to narrow the results from All Types to Reference and a drop down to select various Subjects.
- Credo Reference This link opens in a new window
Credo Reference provides access to a large number of encyclopedias, dictionaries, thesauri and other reference books. Subjects covered include art, biography, history, literature, music, religion, and science and technology. Includes a spider map of related subjects
Browsing the Print Collections
Books in the library are arranged using the Library of Congress Classification system. Books on the hospitality and related industries can be found at these general call numbers :
- G155 Travel and tourism
- GV 1 - 9999 Recreation
- HV 6700 - 6730 Gambling
- TX 900 - 950 Hospitality
- TX 820 Food service
Broader topics of interest include:
HD 30 Management
KF 951 Law
Need help locating materials? Ask a librarian
Interlibrary Loan
Did you find an article not available in full text? How about a book not owned by Atlantic Cape or the Atlantic County Library System.
All is not lost. The library may be able to get your article or book from another library. The Interlibrary loan service is free to all current students, faculty and staff of Atlantic Cape.
- Don't wait too long to make your request. Books may take 7-10 days to arrive. Articles may take up to 7 days.
Please be sure to provide as complete a citation as possible, so the lending library can quickly locate your request.
Interlibrary Loan for Articles
- Loan periods are set by the lending library.
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Search Atlantic Cape eBook Collections
Off Campus access username and password can be found in Blackboard on the
Institution Page. Students: look for Student Tools to Stay Connected at Atlantic Cape. Faculty: look for Key information about Libraries and Tutoring. Or you can contact the library for username and password.
Hospitality ebooks
Off Campus access username and password can be found in Blackboard on the
Institution Page. Students: look for Student Tools to Stay Connected at Atlantic Cape. Faculty: look for Key information about Libraries and Tutoring. Or you can contact the library for username and password.
Sustainable Hospitality and Tourism Management by
Sustainable Hospitality and Tourism Management examines various aspects of environmental issues that are encountered bythe two most emerging industry in the world, i.e. Hospitalityand tourism industry. It includes basic concepts of sustainablehospitality and tourism management along with the meaningof sustainable travel and importance of food security. Providesthe reader with the insights into the consumer behavior and theresponsibility of the staff working under the hospitality and tourism business. This is tomake readers understand various dimensions of achieving customer loyalty by adoptingsustainable practices.
Call Number: eBookISBN: 9781774070130Publication Date: 2019-01-30
Hospitality Strategic Management by
Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills.
Call Number: eBookISBN: 9780470083598Publication Date: 2009-04-07
Handbook of LGBT Tourism and Hospitality by
To research this book, the authors traveled to six continents, interviewed nearly a hundred industry experts, and analyzed multiple emerging trends among LGBT travelers. The Handbook of LGBT Tourism and Hospitality is an easy-to-read, practical, and relevant guidebook with a simple goal: to help marketing professionals, business owners, and allied professionals compete in the increasingly competitive global LGBT travel and hospitality industry.
Call Number: eBookISBN: 9781939594174Publication Date: 2017-05-16
Disaster Planning and Preparedness in the Hotel Industry by
Disasters experienced by the hospitality industry have steadily increased over the past few decades, and the industry has emerged as one of the most vulnerable businesses to disasters and emergencies, with a wave of catastrophic events striking it in recent years. Disaster management has become a vital tool as key industry players seek ways to cope with these unexpected events. Disaster Planning and Preparedness in the Hotel Industry reveals that a majority of hotels are not financially capable to prepare and train personnel, and unable to afford financing activities or disaster and emergency preparedness plans and programs. Furthermore, it finds that although emergencies bring about trauma and hardship in hotels, they are at the same time establishing a re-engineered life cycle. The book goes on to suggest that for hotels to be well managed and adequately prepared for emergency, all stakeholders should be engaged in removing setbacks and barriers to effective disaster and emergency management and planning. It concludes that Jordanian hotel managers and stakeholders should establish a well detailed emergency planning and preparedness schedule and outline details of the collaborative management plan for emergency cases. By identifying major emergencies that have occurred in the hotel industry; investigating hotels' preparation for emergencies in the past; and exploring how hotels manage and overcome such emergencies; this book will increase the awareness of emergency managers and scholars on how to read, manage, and overcome the impact of emergencies in the hospitality industry.
Call Number: eBookISBN: 9781787699380Publication Date: 2019-02-04
Marketing ebooks
Off Campus access username and password can be found in Blackboard on the
Institution Page. Students: look for Student Tools to Stay Connected at Atlantic Cape. Faculty: look for Key information about Libraries and Tutoring. Or you can contact the library for username and password.
Best Customers by
Find out how the American marketplace has been transformed by the Great Recession in the new 11th edition of Best Customers: Demographics of Consumer Demand, with all-important 2013 spending data. Best Customers is a unique look at who the best and biggest customers are for hundreds of individual products and services. Best Customers analyzes household spending on more than 300 products and services by age of householder, household income, household type, race and Hispanic origin of householder, region of residence, and educational attainment of householder. Based on unpublished data from the 2013 Consumer Expenditure Survey'you can't find this on the Internet?Best Customers identifies which households spend the most on a product or service (the best customers) and which control the largest share of spending (the biggest customers). Best Customers is divided into 21 chapters, arranged alphabetically. Within each chapter, individual products and services are arranged alphabetically.
Call Number: eBookISBN: 9781933588216Publication Date: 2015-06-30
Who's Buying at Restaurants and Carry-Outs by
The twelfth edition of Who's Buying at Restaurants and Carry-Outs is based on unpublished data collected by the Bureau of Labor Statistics' 2012 Consumer Expenditure Survey--you can't get these data online. It examines how much Americans spend on eating out by the demographics that count: age, income, high-income households, household type, race and Hispanic origin, region of residence, and education. To round out the spending picture, it also presents who-are-the-best-customers analyses of the data, showing the demographics of the best and biggest customers at a glance. The report looks at spending on breakfast, lunch, dinner, and snacks consumed at fast-food and full-service restaurants, employer and school cafeterias, and vending machines and mobile vendors. Restaurant spending trends between 2006 and 2012 are also examined in this report.INTENDED AUDIENCE: Marketers, advertisers, small businesses, large corporations, entrepreneurs, consultants, business students, and the libraries that serve them. It is a one-of-a-kind resource for those who need to understand the dynamics of the restaurant and carry-out market.
Call Number: eBookISBN: 9781933588650Publication Date: 2015-07-30
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Credits
This guide was developed by Leslie Murtha, Atlantic Cape Community College Libraries.
Published 2016. Updated January 2020.